diff --git a/content/posts/how-to-write-a-good-bug-report.md b/content/posts/how-to-write-a-good-bug-report.md index 5b02a3d..17e1c3d 100644 --- a/content/posts/how-to-write-a-good-bug-report.md +++ b/content/posts/how-to-write-a-good-bug-report.md @@ -44,16 +44,17 @@ able to do with the information. Why would you need to write a bug report/file a ticket in the first place? -What first comes to mind is that sysadmins might not know you have issues. And -it would probably be beneficial for you, and possibly others, that you tell -them. +What first comes to mind is that sysadmins might not know you have issues. +And it would probably be beneficial for you, and possibly others, that you +tell them. -A ticket is also helpful to be able to track the progress. This might help -future you encountering the same issue again be able to fix it yourself, or to -refer to it later on. +A ticket is also helpful to be able to track the progress. This will also +help other users encountering the same issue and allow them to fix it +themselves, or allow you to refer to it in a follow-up ticket, ("You know, +_that_ bug I talked to you about six months ago.") It is also helpful to track the resolution of an issue, ("What happened to my -issue?"). Some issues will get fixed and closed, some will not, some might be +issue?"). Some issues will get fixed and closed, some will not, some might be closed for _reasons_, without getting fixed. ## Why write a good bug report?