diff --git a/content/posts/how-to-write-a-good-bug-report.md b/content/posts/how-to-write-a-good-bug-report.md index 17e1c3d..ed25b4a 100644 --- a/content/posts/how-to-write-a-good-bug-report.md +++ b/content/posts/how-to-write-a-good-bug-report.md @@ -5,8 +5,8 @@ tags: [sysadmin, projects, collabora] --- As some of you may know, I work at [Collabora], as a Systems Administrator, -and part of my job is to provide support to technical as well as non-technical -"customers" (mostly colleagues, but also sometimes Collabora's customers). +and part of my job is to provide support to technical and non-technical +"customers" (mostly colleagues, sometimes Collabora's customers). We have recently been changing our ticketing system, and in the process of doing so, I found myself explaining again how to write tickets, so I thought