Reword first sentence
Signed-off-by: Maxime “pep” Buquet <pep@bouah.net>
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@ -5,8 +5,8 @@ tags: [sysadmin, projects, collabora]
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As some of you may know, I work at [Collabora], as a Systems Administrator,
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As some of you may know, I work at [Collabora], as a Systems Administrator,
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and part of my job is to provide support to technical as well as non-technical
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and part of my job is to provide support to technical and non-technical
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"customers" (mostly colleagues, but also sometimes Collabora's customers).
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"customers" (mostly colleagues, sometimes Collabora's customers).
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We have recently been changing our ticketing system, and in the process of
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We have recently been changing our ticketing system, and in the process of
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doing so, I found myself explaining again how to write tickets, so I thought
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doing so, I found myself explaining again how to write tickets, so I thought
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